PING: transmit failed, error code 65 – ZoneAlarm effect

This article is about a usual ping request error ” transmit failed, error code 65″. This error mainly shown in computers where ZoneAlarm is installed. When we ping to a neighbor computer or any other networking devices we will get the error code 65 and ping request will not complete. It would be look like:
c:\ ping google.com
PING: transmit failed, error code 65
PING: transmit failed, error code 65
PING: transmit failed, error code 65
PING: transmit failed, error code 65
Conditions for ping transmit failed, error code 65
According to support.microsoft the major conditions for error 65 are:
1. The Internet Connection Sharing (ICS) feature is enabled
2. irewall software from Zone Labs, is installed on the computer.
3. The ZoneLabs firewall software is not correctly configured for ICS.
Troubleshooting steps for error 65
The major troubleshooting steps for transmit failed, error code 65 are:
1. Disable ZoneAlarm and check for the issue.
2. Disable the Startup type service
As a work around we can disable the unnecessary startup services and check for the issue.
3. Uninstall and reinstall ZoneAlarm product on your computer
To perform this I recommend you to follow the instructions provided in the ZoneAlarm support site.